Tallaght Hospital releases first ever Quality Report

Tallaght Hospital has released its 2015 Quality Report and for the first time ever it is separate from the Annual Report which the hospital say highlights the importance it places on quality assurance and improvement.

The report outlines some of the key services, initiatives and achievements which staff at Tallaght Hospital have undertaken in 2015 under the three pillars of Quality, Safety and Risk Management.

In the report hospital management praise staff for “unwavering focus on providing patients with the highest possible standard of care.”

They also say the report shows the value the Hospital places on having a patient-centred culture and how staff are encouraged to highlight incidents, raise concerns and escalate risks where appropriate.

According to the report over 50 Quality Improvement Initiatives were completed at Tallaght in 2015, including:

· Monthly reviews of service user complaints at Directorate Level to address and monitor issues
· Development of Rapid Access Clinics
· Development of a Transition Lounge
· Development of sensory rooms in the Out Patients and Emergency Departments to provide a space for children with autism to channel their anxieties
· Child/Parent outpatient and in-patient surveys/Patient Forum
· Upgrading of parents’ accommodation and quiet room
· Electronic requesting of Microbiology tests and booking of Phlebotomy appointments
· Out of House Clinical Decision Making Project
· Violence and Aggression Quality Improvement Plan (QIP)
· Nutrition Steering Group QIPs
· Medical Device Equipment Committee QIPs
· Ward Round QIPs
· Development of a Physiotherapy treatment room at ward level
· Pre-admission of surgical patients prior to Day of Surgery Admission

Dr. Daragh Fahey, Director of Quality, Safety and Risk Management at Tallaght Hospital, said:

“I welcome the publication of the Quality Report today as it underpins our belief that investing in quality is critical to ensuring that the right care is provided, at the right time, in the right way and aligned with the patient’s needs and preferences.

“There has been some stellar work carried out at Tallaght Hospital in recent months and I would like to commend the unwavering efforts of our staff who are committed to providing the best standard of care for patients despite working in a very busy environment.

“I look forward to building on this success going forward.”

Michael Scanlan, Chairman, Tallaght Hospital added:

“The Board is delighted to support the publication by the Hospital of a separate Quality Report.

“Quality of care is obviously important to our patients and the initiatives outlined in the report demonstrate the efforts being made by staff to learn and improve.

“Continuous improvements will help make Tallaght a better hospital for patients and a better place for people to work.”

The Tallaght Hospital Quality Report 2015 can be found here

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